How can I stop my eBike from being stolen?
Same like a normal bike – lock it well. Many good ebikes come with frame locks installed too.
What is the average weight they can carry?
Depends on the ebike style – cargo ebikes are becoming more popular and can carry over 150kg total. Normal ebikes are often around 100-120kg total.
What’s the difference buying a branded ebike to an unbranded eBike?
Branded ebikes often have years of design behind them and also a long history of after sales service.
What are some good eBike brands?
All the main bicycle brands supply ebike now. Smartmotion was the first major brand to establish in NZ and continues to be one of the market leaders.
What are the running costs of owning an electric bike?
Similar to a bicycle, with the additional cost of battery replacement every 2-4 years. Power costs about 30 cents per 100kms. When used as an alternative to a car, an ebike can pay for itself within a year.
Can I put an eBike on a car rack?
Yes, as long as it’s total weight is below the rated max for the rack. You can also get ebike specific racks that can handle a heavier bike.
Does it matter if the electronics get wet?
Good quality electric bikes are designed to handle wet weather, but they are more vulnerable to water ingress, so avoid storing them in wet/exposed areas and get them regularly serviced at your local dealer.
How should I clean my electric bike?
Like a normal bike… low pressure water and a soft brush when needed, using added care not to spray pressurized water onto the electric components. Lubricant the drivetrain, etc as per a normal bike. Any good ebike will come with a detailed userguide with care instructions.
Which electric bike is best for me?
I think a good way to start is what type of normal bicycle would you prefer… then search thru electric bike brands in that same category. Do your research, study reviews, and chat to your nearest electric bike dealers, go for a few test rides. Make sure you get the right bike for you!
Will your bikes move without pedaling, or have a throttle?
Depends on the brand. Most European brands will only supply motor power when the rider pedals. Smartmotion electric bikes vary between model – some have a throttle (like the MidCity, eCity, XCity, etc) Others do not, but have the ability to toggle between torque sensor mode or cadence mode (XCity, Hypersonic).